Exquisite vintage dresses
sourced from all over the world

FAQ

I’m looking for a particular kind of outfit but you don’t have what I want. Can you help?

We specialize in sourcing unique garments for particular occasions, so if you can’t find what you’re looking for on our website please get in touch on our Contact page to discuss your requirements. All customers are welcome to make private appointments to visit our studio in Clerkenwell.

How do you grade your vintage?
Mint Condition

- No signs of wear, use, flaws or damage.

Excellent condition

- Almost perfect, with no damage, flaws and practically no signs of use or wear and any that are present will be noted in the item description.

Very good condition

- No obvious wear, signs of use, or major flaws or damage and any that are present will be clearly noted in the item description. The item will be in fully useable condition, unless otherwise stated in the description.

Good condition

- Some small flaws, signs of use or light wear, but, these will be noted in the description and unless otherwise stated, the item will be in fully useable condition.

Fair condition

- This means that the piece will have some obvious signs of use, flaws, damage and wear, but, again this will be clearly stated in the item description. Most items that are in fair condition have been included in the site because they are outstanding either for their charm or they are quite rare.

How do I care for my garment?

All of our garments arrive freshly dry-cleaned. In order to maintain their shape and condition we suggest you dry clean them after each wear.

Do you have seasonal reductions?

We let our customers know about sales, discounts and competitions via our newsletter. To sign up please register with us, then on your account home page navigate to "Newsletter Subscriptions" and tick the box.

I’ve seen a dress on your website I like but it’s too big. Can you take it in for me?

We have an in-house seamstress who does alterations. Please get in touch before purchase via our Contact page and let us know which garment you would like altered.

Do you take consignments?

We source beautiful dresses from all over the world and always consider new consignments. Please get in touch via our Contact page and include a photograph of the garment.

Do you offer gift vouchers?

Absolutely! The perfect present for lovers, sisters, mothers and friends. Please get in touch via the Contact page. The value is up to you, and each voucher arrives in a beautifully wrapped presentation box.

Trouble logging in?

If you have forgotten your username or password please contact us on info@junosayshello.com and we will restore them as soon as possible.

Are my details safe?

Information stored by Juno Says Hello Ltd will not be passed on to, or sold to a third party. All information is retained for exclusive use by Juno Says Hello Ltd and is held on our secure server. We may occasionally email you with information relating to new product ranges, upcoming events or special offers.

Please contact us if you have any concerns.

The website does not display correctly on my screen?

In this instance please ensure you are using the latest version of your internet browser, Although out site will work with older browsers we can not guarantee how accurate the display or performance will be. We always recommend viewing the site in the latest version of firefox, safari or Internet explorer. If you are up to date and still having problems please contact us via our contact section.